Track Order

Use this page to find order status, shipping updates, and support options for HREXBODY purchases.

Order Tracking

After an order ships, HREXBODY should send tracking information to the email address used at checkout.

Tracking updates may take time to appear after the carrier receives the package.

Where To Check

Customers can check order information through:

• The shipping confirmation email.
• The carrier tracking link.
• Their HREXBODY account if account checkout was used.
• HREXBODY Support if tracking is missing or unclear.

If Tracking Has Not Updated

Carrier scans can be delayed during weekends, holidays, weather events, or high-volume shipping periods.

If tracking has not updated for several business days, contact HREXBODY Support with your order number and email address.

Address Issues

If you notice an address issue, contact HREXBODY Support as soon as possible.

Orders that have already shipped may be difficult to reroute, but support can help review available options.

Damaged Or Missing Package

If a package arrives damaged or appears missing after delivery confirmation, contact HREXBODY Support with:

• Order number.
• Tracking number.
• Delivery address.
• Photos of damage when available.
• A short description of the issue.

Related Help

• Shipping Policy.
• 90-Day Return & Refund Guarantee.
• 2-Year Comprehensive Warranty.
• Contact Support.