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Shipping Policy

Shipping Policy

HREXBODY is built for home wellness routines, and that includes a clear, predictable shipping experience. This page explains where we ship, how tracking works, and what to do if something arrives damaged or incorrect.

Free Shipping in the Contiguous U.S.

HREXBODY offers free standard shipping to addresses in the contiguous United States.

Free standard shipping does not currently include Alaska, Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands, other U.S. territories, APO/FPO/DPO addresses, or locations that require special freight handling.

Order Processing

Orders are processed on business days after payment is successfully completed. Processing time may vary by product availability, order volume, and warehouse operations.

Final processing time should be confirmed before launch and added to this page.

Delivery Estimates

Delivery dates are estimates, not guaranteed delivery dates. Carrier delays, weather, holidays, address issues, and remote delivery locations may affect transit time.

When your order ships, you will receive tracking information by email.

Tracking Your Order

After your order is handed to the carrier, a tracking link will be sent to the email address used at checkout. Tracking may take time to update after the carrier first scans the package.

If you do not receive tracking information, visit Track Order or contact HREXBODY Support with your order number and checkout email.

Damaged, Lost, or Incorrect Orders

If your package arrives damaged, appears lost in transit, or contains the wrong item, contact HREXBODY Support as soon as possible.

Please include:

  • Your order number.
  • The email used at checkout.
  • Photos of the package and product if damage is visible.
  • A short description of the issue.

For post-delivery purchase questions, review the 90-Day Return & Refund Guarantee and 2-Year Comprehensive Warranty.

Shipping FAQ

Do you offer free shipping?

Yes. HREXBODY offers free standard shipping to the contiguous United States.

Do you ship to Alaska or Hawaii?

Not as part of the standard free shipping policy. Availability and costs for Alaska, Hawaii, U.S. territories, and special locations should be confirmed before launch.

How do I track my order?

Tracking information is sent by email after your order ships.

What should I do if my order arrives damaged?

Contact HREXBODY Support with your order number, checkout email, and photos of the package and product.

Free Shipping
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