HREXBODY Support

Need help before or after your purchase? HREXBODY Support can help with order questions, product guidance, returns, warranty claims, and manuals.

How Can We Help?

Choose the topic that best matches your question:

• Order question or Track Order.
• Product help or Product Manuals.
• Return request.
• Warranty claim.
• Shipping question.
• Business inquiry.

Contact Customer Care

Support channel for launch:

• Email: to be confirmed before launch.
• Contact form: to be configured before launch.

Expected response time:

• 1-2 business days.

Before You Contact Us

To help us respond faster, please include:

• Your name.
• Your email address.
• Order number if available.
• Product name or SKU.
• A clear description of your question.
• Photos or videos if they help explain the issue.

Returns & Warranty Support

For returns, include your order number and the reason for the return request. Review the 90-Day Return & Refund Guarantee before contacting support.

For warranty support, include your order number, product photos or videos, and a description of the issue. Review the 2-Year Comprehensive Warranty for eligibility basics.

Product Manuals

If you need a manual or quick start guide, visit Product Manuals or contact support with your product name and SKU.

Support FAQ

How fast does HREXBODY Support respond?

The launch target is 1-2 business days.

Do I need an order number?

An order number helps us respond faster, but you can still contact us if you do not have it.

Can I send photos or videos?

Yes. Photos or videos are helpful for product issues, shipping damage, and warranty requests.

Where should I start a return?

Contact HREXBODY Support and include your order number, checkout email, and return reason.